Six Eleven Global Teleservices #call #center #davao, #call #center #in #davao #city, #contact #center #in #davao #city, #contact #center #davao, #quality #the #first, #everytime, #davao #call #center, #bpo #in #davao, #best #call #center #in #davao #city, #online #call #center, #outbound #call #center, #virtual #call #center, #philippine #call #center, #best #outbound #call #center, #contact #centre #customer #service, #social #network #marketing #services, #business #process #outsourcing #companies, #customer #satisfaction #survey #service, #customer #services #jobs, #phone #answering #services, #customer #service #sales #jobs, #outsourced #lead #generation #companies, #virtual #assistant #services, #customer #service #representative #job #data #networking #services, #customer #service #solution, #professionals #services, #help #desks #customer #service #lead #generation #& #appointment #setting


#

Why Six Eleven?

  • Six Eleven Global Services has been successfully delivering Inbound and Outbound outsourced Services ranging from Lead Generation, Telemarketing, Sales, Inbound Customer Support and Retention using voice or chat since 2005.
    We provide simple yet accurate and reliable solutions to all BPO needs.

Our Core

  • We believe that the year over year growth of our organization is a testament to the quality or work we do and our commitment towards work excellence!
    The graph represents our growth pattern from day 1 at 10 seats to currently 1000 seats capacity and the different verticals we currently work on.

Redundancy and Business Continuity

Welcome To Six Eleven Global Teleservices

Quality the first time, Everytime.

We understand the importance of delivering the basic: attention to instructions accompanied by an accurate and timely response to the problem. We provide simple yet accurate and reliable solutions to all your BPO needs. As a strategic partner, SixEleven provides a 24/7 inbound and outbound support enterprise than can improve your company’s position in today’s very competitive and highly technologically involved market.

Reliable solutions to all your BPO needs.

You can depend on us and the service we provide to help your business succeed. Our Team is backed by more than 10 years or real world BPO and call center experience. We infuse our ideas and insights to help elevate each and every program we undertake.

Your Trusted Outsourced Partner.

We value your business as our own. We will make sure that the program succeeds, we will work to make sure that the goals and expectations are met. Service with a Smile!

Service Delivery Centers

Alpha

Bravo

Charlie

Why choose Six Eleven?

Operational Excellence

Clients with sales and lead generation programs were among our very first clients over 9 years ago and are the very programs that built our company. After such we have diversified into other verticals such as inbound customer support, tech support and billing via voice and chat support. We also have transcription and back office projects.

We help our clients grow and manage their business by providing real and tangible results. With more than 1000 people working in our various service delivery centers, we have a ready and able workforce ready to serve any business needs. We have a proven track record that we can make projects work.

Stability

We were one of the first call centers in Davao City, Philippines way back in year 2005. We started our office with a 20 seat capacity upon its inception and have grown to over 1000 seats in terms of capacity at the present. We have an experience team that is prepared for any challenge that is presented. We have a stable and reliable workforce ready to meet demands and requirements of clients. Out infrastructure is redundant, from having an industrial size UPS (uniterupted power source) for all our equipment to having an onsite generator and also multiple ISP (internet service provider) lines in each of our offices.

Ability to Scale

Presently we have a capacity of over 1000 seats and plans to grow to over 1,500 seats by 2016. We carefully plan and forecast client behavior and demand to be able to meet the needs of our clients now and in the future. We can scale up quickly when the need arises.

Innovation and Analytics Utilized

Our team is equipped with different performance monitoriting tools such as call reports, disposition reports, agent reports and so on. Upon request, we can create custom variable based reports depending on the desire of our customers to track and manage production of our workforce. We use these tools to optimize and maximize the performance of each agent in their respective projects.

Continuous Improvement

We believe that for us to be relevant to our clients, we need to produce the results they desire, not only that but to build upon what was given to us and improve in totality. We want to bring our own experience to the table to contribute towards client goals. We want our clients to value the services we provide. This is a must. Thus, we strive to continuously work with our clients and offer suggestions based on our previous experiences to help improve performance for the program.

Loyal Customers

We don’t just work for clients, we partner with them and treat their business as our own. From 20 workstations during 2005 to currently 1000, we are very thankful towards our loyal customer base.

Our clients grew their business and we were able to grow along the way with them. With some clients, we started with a single facet of their business to multiple facets at the moment.

We believe that the year over year growth of our organization is a testament to the quality or work we do and our commitment towards work excellence! And we will continue with such in the years to come.

Services

Company Summary

PCI and HIPAA accredited

Keep in touch

Quality the First Time, Everytime.


Outsource call centers services, Call center in India #call #center #in #india, #outsourced #call #center, #call #centers #in #india, #call #center #outsourcing #services, #call #center #services, #call #center #outsourcing, #call #center #services #in #india


#

Call2Customer an outsourced call center in India

Globalization has shrunk the world and expanded the market. Due to which we have to face hard competition for which we have to spend more money. But on another hand, we have got the facility of outsourcing our work offshore which is less expensive. The ultimate choice of the leading companies especially for outsourcing call center services is India as it is rich in resources at reasonable rate.

Why is India ideal for outsourcing call center services?

  • India has a large number of highly qualified people with good British and American accent than any other country.
  • Companies settled outside Indian Time Zone has extra advantages of providing 24/7 services. Moreover, the Indian government has given permission of opening call centers for 24 hours .
  • Indian government has aided for software technology parks. So India has the latest technology to provide high quality call center services.
  • Indian policies are simple and allow duty free exports of capital goods. Indian Government has exempted tax on the export of ITES.
  • India has reduced tariff of internet services telecom and cellular services which reduce cost of call center services.
  • We are one of the leading call center in India who provides high quality call center services at low cost.
  • India is first nation of the call center outsourcing industry.

Call2Customer has experience of more than 5 years in smoothly running a call center. We provide outsourcing call center solutions to small, mid and large enterprises. Our company delivers all types of customer care services including Inbound, Outbound, Back-office jobs, Web Designing and Online Marketing. Our call center is located in India with all world class infrastructures and technology with all power back-up to provide work without any interruption.

Why outsource call centers services to Call2Customer?

  • We have a large number of qualified, IT literate, trained, skilled and experienced professionals. We have a high performing team of certified call center executives and marketing professionals.
  • We offer a number of call center outsourcing services, such as inbound call center services, telemarketing services. technical Support services, disaster recovery services, helpdesk services, accounting services, transaction processing services, remote network management and end-to-end processing amongst others.
  • We provide round the clock services to your customer that helps you to be ahead of your competitor.
  • We have technology, software and infrastructure to provide high quality customer support services.
  • Our agents study your product details deeply with market trend to response promptly to all queries. They are able to resolve queries instantly.
  • Our skilled agents polite and friendly behavior helps to give personal attention to each customer.
  • We provide high class services within the given time limit at affordable price. We have record of completing the work before the time with more than 99% accuracy.
  • Our effective communication with customer builds trust for your brand. We have successfully accomplished result in generating leads.